FAQ
Everything You Need
to Know from How It Works,
What It Cleans, Maintenance
& More
Our FAQ page is designed to answer all your questions about the Decarbonator®, from how it works to the types of equipment it can clean. Whether you’re curious about safety, maintenance, or the benefits of using our powerful cleaning solution, we’ve got you covered. Discover how the Decarbonator® saves time, improves kitchen hygiene, and extends the lifespan of your equipment.
If you don’t see your question here, feel free to contact us for more information!
The Decarbonator® is an advanced kitchen equipment cleaning solution designed to remove carbon buildup, grease, and grime from cookware, utensils, and other kitchen tools efficiently and safely.
The Decarbonator® uses a specialized soaking process combined with CarbonZyme® solution to deep clean kitchen items, ensuring a higher level of hygiene and reducing manual scrubbing.
The Decarbonator® is ideal for restaurants, bakeries, hotels, hospitals, supermarkets, schools, and any commercial kitchen that requires high cleanliness standards.
The Decarbonator® saves time, reduces labor costs, enhances hygiene, and extends the lifespan of kitchen equipment by using a non-toxic, eco-friendly cleaning solution.
It eliminates the need for harsh chemicals, reduces water consumption, and minimizes manual scrubbing, making it an environmentally friendly cleaning solution.
Yes, by reducing the time spent on cleaning, lowering water and detergent use, and extending the life of kitchen equipment, the Decarbonator® significantly cuts costs.
Yes! Our website features testimonials and case studies from businesses that have improved their cleaning processes using the Decarbonator®.
The Decarbonator® utilizes a heated soaking system with CarbonZyme® cleaning solution to break down grease, carbon buildup, and grime from kitchen tools and cookware.
Fryer baskets, baking sheets, utensils, pots, pans, racks, and even coffee pots can be safely and effectively cleaned in the Decarbonator®.
Absolutely! The system is designed for simple use—just load your equipment, add CarbonZyme®, set the cleaning cycle, and let the Decarbonator® do the work.
Cleaning times vary depending on the level of buildup, but most cycles take between 30 minutes to a few hours for deep cleaning.
Consider your kitchen size, cleaning volume, and the types of equipment you need to clean. Our team can also assist you in selecting the best fit.
Yes, each model comes with specific dimensions and capacity details to help you choose the best option for your space and needs
Yes! We provide a side-by-side comparison of all models on our Models page for easy selection.
We offer baskets, racks, strainers, and other replacement parts to enhance the efficiency and functionality of your Decarbonator® unit.
Some replacement parts are universal, while others are model-specific. Check the Shop page for compatibility details.
Replacement parts can be purchased directly from our website or through our customer support team.
Some replacement parts are universal, while others are model-specific. Check the Shop page for compatibility details.
Some replacment parts, such as strainers and racks, assist with maintenance, ensuring optimal cleaning performance.
CarbonZyme® is a specially formulated, non-toxic cleaning solution used with the Decarbonator® to break down grease, oil, and carbon buildup.
It speeds up the removal of tough grime, allowing kitchen equipment to be restored without excessive scrubbing or harsh chemicals.
Yes, it is non-corrosive and safe for use on stainless steel, aluminum, and other common kitchen materials.
You can purchase CarbonZyme® directly from our website or authorized distributors.
Restaurants, bakeries, hotels, hospitals, colleges, supermarkets, and food service businesses all benefit from the Decarbonator®.
Yes, we have models tailored for each industry, ensuring the best cleaning performance for your specific needs.
Absolutely! Many college cafeterias and food service departments use the Decarbonator® to maintain clean kitchen equipment.
It efficiently cleans racks, trays, and cooking equipment, helping supermarkets maintain high food safety and hygiene standards.
You can fill out the Request a Quote form or contact our sales team for pricing details.
Yes, we offer flexible financing plans for qualified buyers. Contact us to learn more.
Delivery times vary by location, but most orders ship within 2-4 weeks
Yes! All Decarbonator® units come with a manufacturer’s warranty. See our warranty policy for details.
You can contact us via phone, email, or the Contact form on our website.
Yes, our support team is available to assist with any questions or technical support needs.
We are headquartered in the U.S. but we serve customers worldwide.
Absolutely! Contact us to set up a free demo or consultation.
Clean Express: 165°F
FOG Tank: 185°F
Decarbonator®: 185°F
Clean Express: No
FOG Tank: Yes
Decarbonator®: Yes
Clean Express: 6 hours to several days
FOG Tank: 86% faster than traditional soaking
Decarbonator®: 92% faster than traditional soaking
Clean Express: Detached, weighs 17 lbs
FOG Tank: Attached
Decarbonator®: Attached
Decarbonator® Rental and Purchase Options
Buy
40GAL • 85GAL • 120GAL • 250GAL • 500GAL
Requires an outright one-time payment
No ongoing rental contract, but a 12-month “Cleaning Chemical” agreement is required
Comes with a 3-year structural warranty, a 1-year parts warranty, and a 6-month labor warranty. Warranty extensions are available
Support is available by: Telephone, Email, Zoom, and FaceTime
